Privacy Policy
Last updated 26th August 2022
The information we gather from users enables us to
personalize and improve our services, and to allow our users to interact with us through www.specialisedhvacservices.com.au (our website). In connection with Specialised HVAC Services, we request and
display some personal information to employees of Specialised HVAC Services,
which allows staff to identify provide our services to you. We collect the following types of
information from our users.
What information we collect
1. personal information you provide to us
We receive and store any information you enter on the Specialised HVAC Services website or provide to us in any other way. The types of Personal Information collected may include your name, age, gender, postcode, e-mail address, mobile phone number, occupation, position, address, nickname. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of special features as they may arrive. The Personal Information you provide is used for such purposes as allowing you to interact with other users, responding to your requests for certain information, customizing the content you see, and communicating with you about new features.
In human words
Stuff you enter.
2. Personal Information Collected Automatically
We receive and store certain types of information whenever you interact with Specialised HVAC Services or obtain services from us. Specialised HVAC Services automatically receives and records information on our server logs from your browser including your hardware model, operating system version, unique device identifiers, and mobile network information including phone number, browser type, IP address, Specialised HVAC Services cookie information, and the page you requested. We also record the details of your transactions on Specialised HVAC Services.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components, similar to TV ratings that indicate how many people watched a particular show. This type of aggregate data enables us to figure out how often users use parts of Specialised HVAC Services or services so that we can make Specialised HVAC Services appealing to as many users as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our users, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and Specialised HVAC Services, so that they, too, may provide you with an optimal online experience.
In human words
Info our machines collect automatically, like IP address and what browser you use.
3. E-mail Communications
We may receive a confirmation when you open an e-mail from Specialised HVAC Services if your computer supports this type of program. Specialised HVAC Services uses this confirmation to help us make e-mails more interesting and helpful. We also compare our user list to lists received from other companies, in an effort to avoid sending unnecessary messages to our users.
In human words
Whenever you open an email from us or click on a link – so we only send you stuff that's interesting or helpful.
4. Browser Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognise your browser and tell us how and when pages in our site are visited and by how many people. Specialised HVAC Services cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We require that cookies be enabled for you to take advantage of the services we offer on the Specialised HVAC Services website.
In human words
We are giving you cookies. Not to eat, but to remember who you are, and make your experience even more awesome.
5. Location Information
When you use the Specialised HVAC Services website on a location-enabled device, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and mobile towers.
In human words
We help record where you use Specialised HVAC Services so content is relevant.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Specialised HVAC Services and our users. We also use this information to offer you tailored content – like giving you more relevant search results.
When you contact Specialised HVAC Services, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we'll be able to have our services appear in the language you prefer. When showing you tailored ads, if we do in the future, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
We will use information as required by law.
When you provide us information about other people for using the online community parts of our service, we may store your personal information and the personal information of each such recipient. We use your recipients' contact information to allow them to interact with your online community, and allow you to interact with your recipients.
Specialised HVAC Services processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
In human words
Q: How do we use the data?
1. To improve Specialised HVAC Services.
2. To improve your experience.
3. To connect you with colleuges and team members.
4. To provide support and troubleshoot issues.
5. To better communicate with you.
6. As required by law.